Top 5 Things I Wish I Knew BEFORE Taking Over As Forum Chair.

Top 5 Things I Wish I Knew BEFORE Taking Over As Forum Chair.


– Hey everyone, of course, welcome to the
next edition of Forum Bites. In this episode we cover the five things I wish I knew before I
took over as Forum Chair. So why don’t you watch the intro and I go make myself a coffee. Coffee, coffee, coffee, coffee. Now I have to admit that when I took over Forum Chair I drank a lot of these. But this video is designed to try and share with you the top five things that you need to know before you take over that position. Of course this video is aimed at incoming Forum Chairs, outgoing Forum Chairs and there’s people who are handing over as well as Moderators because it’s really important for you to know what the Forum Chairs are trying to do behind the scenes and also why it’s important. So the very first item that I would make sure I asked if I was going to be stepping into the Forum Chair’s role again concerns the Moderators. I’d ask firstly who may
the actual Moderator relate that are coming in during my term and have they been trained. Is there a Moderator elect, elect which is going to be important when you start talking
about the next subject which is your Moderator meetings. When your moderator meetings actual held? Are they held on a monthly basis? Bi-monthly basis? Quarterly basis? Six monthly basis? Depending on your Chapter. What is the actual expectations for those actual Moderator meetings? Is there an agenda? How is it actually done? As well as, what are the expectations that you have of the Moderators as well as what the
Moderators should have of you, based on what’s happened in the past. This makes it a lot easier for you to plan what you want to do rather than reinventing the wheel you can maybe actually copy what someone else has already done or continue what someone’s done. The next one of course revolves around the Moderators summit. When is the Moderators summit held, and where is it going to be? Who actually goes to
the Moderators summit? What were the learnings
from the previous summit and how are you going to be able to sell that summit to your Chapter to make your job easier. When you marry all
those things up together its making sure that you understand whom you are going to be working with, what they need, as well as what you are
going to have to demand from them so you can deliver what’s needed which is an outstanding Forum experience for everyone at the Forums
within your Chapter. The next topic I would ask would be about the actual budget. Because once again you can have Moderator meetings and Moderator summits but if you don’t know how much money you’ve got to spend on those it makes it very difficult for you to be able to plan for that. I would ask the question
along the lines of, what was the previous
budget that you worked with and was it enough? What did you actually spend that money on? What’s important and what’s not important. Then you can start structuring what you want to do within your budget before you go to the board. To make sure we have enough money for your actual Moderator meetings, for example, you may attach a breakfast or a dinner to those meetings and you are going to need money to be able to do that. Moderator awards, for example, you may have a yearly award for the best Moderator, you may have a handover dinner for the Moderators where the current Moderators handover to the new Moderators so you can have a bit of a get-together and share of experience as well as sometimes Forum Chairs then handover to the next Forum Chair, so its all done at one event. It really depends what you want to do, but you need to know the budgetary restraints that you’ve got so you can make those plans. And as with everything, it’s great to know that before hand. The next topic of course I would bring up would be Forum Health, concerning the Forum, the current Forum health of each Forum you are going to manage, as well as the Moderator
managing those Forums. Are Forum’s looking for new members? So in other words when
you get a new member you know whom you are going to be able to place them with. You need to know the basic outcome of the of the Forum health
surveys that you do. Which Forum is highlighted as maybe being a bit of a challenge,
a bit of a problem. You’ve got some worries about them. It’s really important to know who, which Forum they are because the last thing you want to do is put a brand new member in a red flag Forum which may have it’s own problems where you may actually risk loosing all of that Forum and the new member that you’ve done all the
work in actually gaining. So it’s really important to get the impression as well as the opinion from the outgoing Forum Chair of the Forum health of each Forum. But remember don’t forget to go to each Forum yourself, either before or just after your handover. Because surveys and opinions are great but nothing replaces an eyeball to eyeball evaluation of how the Forum is going by yours truly. The next subject I would ask the outgoing Forum Chair would concern the trifecta. Who is actually in the trifecta within your Chapter and how do they work together? When do they actually have their meetings and what do they actually talk about. And what are the KPI’s that perhaps that trifecta use that worked or didn’t work? Because the trifecta is
just like your Moderator. They are the group of people who you will be working within your board to drive the Forum experience both for new members and current Forums through the Moderators. So it’s really important to know whom you are going to be working with, as well as what is the current system and more importantly what to avoid. Now the trifecta, if you don’t know what I’m talking about is a video in itself, and yes, I’ve literally
done a video on that, so I’ll include it just here, the tag that you can click and go to that trifecta video just in case you don’t know what I’m talking about. And the next one of course, the last one I would ask, tip number five would be concerning the phone calls with the Forum Experts. This is where the Forum
Experts get together with all of the Forum
Chairs in their region. And have a particular topic that you’re going to chat about just like your Moderator meetings. These topics relate to exactly what you’re
going to be going through at exactly that time, and you get to be able
to get shared experience, not only from the Expert or the Lead Expert but also Forum Chairs who doing exactly the same thing as you, and it’s really important
you get along to those. Not only for your own learning but also for the shared
experience for the region. Because that is where a lot of the topics from your Moderator meetings come from. Because the one thing with
the Moderator meetings that we found is that
if a Moderator meeting is driven by it’s content, not just update, you get a far better return, and a far better turnout than if you just had an update where no one learns or shares experience. So these phone calls are really important. If you want to find out when yours is just talk to either your admin, your president or even
your incoming Forum Expert they’ll be able to tell you when those phone calls are. Now these five things are something which I wish I knew before I took over the Forum Chair and hopefully they will make your job a lot easier as you take over this very important role in EO. Now as always guys and girls if you got any questions whatsoever, just leave them in the comment section. If you haven’t subscribed already you know what to do, just hit that subscribe button now and as always I’ll see
you in the next episode. And I haven’t touched my coffee yet.

Danny Hutson

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