Request a USPS Refund Online (Domestic)

Request a USPS Refund Online (Domestic)


The United States Postal Service® places
its customers first. That’s why we offer a money-back guarantee
for Priority Mail Express® and a refund for Extra Services. If we don’t fulfill the service obligations
we’ll refund you – either the postage or the fees – depending on the service. And there’s good news. We’re saving you a trip to the Post Office™
by giving you a new online application to request a refund using your computer, tablet
or smartphone. Sign in to USPS.com®, and go to the Help
tab to request a refund. If you’re a business customer, use the Business
Customer Gateway to request refunds, for up to 1,000 items, each with individual USPS®
tracking numbers in one bulk-file upload. Refunds for Priority Mail Express® items
must be filed within 30 days. Refunds for qualifying Extra Services must
be filed within 60 days. You’ll be required to enter some details
about your items, including the tracking number, and the reason why you are requesting a refund. If applicable, you will be required to upload
a proof of purchase. If your refund is approved, we’ll send you
a check in the mail for your reimbursement. If you are a Click-N-Ship® customer, you
will be reimbursed via your original payment method (PayPal or credit). The U.S. Postal Service® is enhancing our
online applications to make it easier for you to communicate with us and to simplify
the refund request process with ease of use. We thank you for choosing the United States
Postal Service® for your shipping needs, and we want to remain your shipper of choice. Our priority is you.

Danny Hutson

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