EE TV Help & How To: Setting up your EE TV Box

EE TV Help & How To: Setting up your EE TV Box


So you just got your EE TV box? Its super
simple to get yourself setup. You should have received one of these in the
mail. Inside there’s everything you need to start
– your EE TV box and power unit and your ethernet, aerial and HDMI cables.
and of course, your remote control and batteries. Plus this handy aerial adaptor.
You’ll also find this quick start guide. It summarises everything
so you can refer back to it in your own time. Before we get started, there’s two things
to check. First, make sure you have EE Broadband connected
and that it’s working. Your brightbox router may look like this…
…or this And secondly, you’ll need a working TV aerial
on your rooftop and a nearby aerial socket. It’ll look something like
this and will probably have an aerial cable connecting it to your TV or existing set-top
box. If you need more help with your aerial, visit
the EE website to find out more before you start installation.
First up, are you replacing an existing set-top box with your new EE TV box?
If so, you need to disconnect it from your TV. As you do, keep an eye out for the aerial
cable. Its easy to spot-it’ll be the cable that
goes from your existing box to the aerial socket on the wall.
and it’ll look very similar to this. Unplug the aerial Cable from the existing
set-top box and plug it in here, to the socket marked ‘IN’.
If the cable doesn’t fit the socket, you can use the adaptor that’s included in the
startup box to make it fit. You can also use the adapter to extend an existing cable if
you need. If you’re not replacing an existing box,
you’ll find your aerial cable is probably connected directly from the wall to the television.
Disconnect it from the TV and similarly plug it into the EE TV box to the socket marked
IN. Next up, we’ll connect the EE TV box to
the telly. Take a look at the back of your TV and see if you’ve got an HDMI socket
on the back. Most TVs made in the last few years have one
of these. It should be clearly marked HDMI. Take the HDMI cable that came with your EE
TV box and connect one end
to the back of your TV like this. It should just fit straight in so long as you’ve got
it the right way around. If your TV has more than one HDMI socket then make a note of which
number HDMI as it will help identify it later on. Take the other end and connect it to the HDMI
socket here. If your tv doesn’t have an HDMI socket,
you’ll need this special EE TV SCART Cable. To get one, call us on this number below and
we’ll post it out free of charge. Now we need to get EE TV online. If your Bright
Box router is near the TV, as it is here, you’ll probably want to connect it with
the ethernet cable we’ve included in your pack. Plug one end
in here on your EE TV box and the other end into your router here.
If you’d rather connect the box via wifi, you can do that once it’s on and connected.
You can also connect via Powerline Adaptors if your wifi signal doesn’t reach all around
your home. Watch our separate video to find out more about how to do this.
Next we need to pop the batteries into the remote control…
and connect your EE TV to the power. Take the power unit
and connect this end here. Make sure the power is off at the wall,
and plug in. Don’t forget to turn the power back on!
You’ll now see your EE TV box come to life and the light on the front will flash. Once
it turns to solid green, you’re ready to move on.
It’s time to turn your TV on. If you don’t see the EE TV screen straight
away, you’ll need to find it on your TV. To do that, take your television remote and
press the source button. It might also be labelled AV or INPUT or look like this
depending on your TV make and model. Wait a couple of seconds. If you don’t see
the EE screen, press the button again. You may have to press the button several times
until you’ve found the number of the socket you used and noted earlier to connect your
EE TV Box to your telly. That’s it. It’s all easy from here. Just
follow the on screen instructions to finish setting up. If you’re having problems or
are unsure about any of the steps, check the Quick Start Guide included in the pack.
To find out more, visit the EE website.

Danny Hutson

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